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Bill Payments


The due date for payment of bills is stated in the Statement of Account (also called the Monthly Electric Bill). CENECO no longer have field collectors nor authorizes any kind of payment on the field. All payments are accepted only at dully authorized banks or at designated barangay collection centers, or at the Main or Sub-offices.


Member-Consumer are warned that there are many fake collectors or those who claim to be personnel either of NEA or CENECO who solicit payments in your home or on the field. To be safe, do not make any payment at all. Pay only at our offices or authorized collection centers.


Billing Concerns

Bill Payment Locations

If payment will be done at the banks, be sure that is done on or before the due date and only at these authorized receiving banks:

I. Collecting Banks (as of August 13, 2012)
    NOTE: ON or BEFORE due date*

ASIAN United Bank
All BDO Branches except
SM City Branch

BPI
BPI
BPI
Bank of Commerce
First Community Bank
Maybank
MBTC
MBTC
MBTC
MBTC
Negros Coop Bank
PNB (Main)
RCBC
RCBC
RCBC
RCBC
SBTC
UCPB
UCPB
UCPB
UCPB-Savings - Convergys
UCPB

Galo-Lacson Sts.


Araneta St.
17th Lacson St.
Mandalagan
Araneta St.
Burgos St.
Hilado, Shopping
Lacson St.
Araneta st.
Northdrive
Yakal, Shopping (Hilado)
Capitol Lagoon
Lacson St.
Rizal St.
Libertad
Lacson St.
Shopping
Northdrive
Libertad St.
San Juan-Luzuriaga Sts.
Northdrive
Mandalagan
Galo-Lacson Sts.

II. SM - Dept. Store (ON or BEFORE due date)*

SM - Supermarket
Save More
Save More

Rizal Street, Reclamation Area
Libertad St.
Lopue's East Center

III. COLLECTION CENTERS (Brgy. Hall)

( Once a week at the respective Barangay Halls - 8:00 A.M. to 1:00 P.M. )

Monday
Tuesday
Wednesday
Thursday
Friday
Every 1st Saturday of the month
Every 2nd Saturday of the month
Every 2nd Week of the month

Magsungay & Alijis
Tangub & Sum-ag
Villamonte & Granada
Banago & Bata
Mansilingan & Handumanan
Taculing & Felisa
Mandalagan
Alangilan

IV. Smart Money
***ATTENTION***
While SMART is having some technical problems with their system, We strongly advised our consumers to STOP using this method for the time being to avoid inconvenience.

( Just follow simple instructions )

STEP 1

STEP 2

STEP 3

STEP 4

STEP 5

STEP 6

STEP 7

STEP 8

STEP 9


STEP 10

STEP 11


Go to SMART MENU and select SMART MONEY
(Kadto ka sa SMART MENU dason kadto ka sa SMART MONEY kag pindota ang OK)
Select PAY BILLS, press OK
(Pili-a ang Pay Bills)
Select OTHERS, press OK
(Tapos kadto ka sa Others, kag pindota ang OK)
Type BILLER CODE “05045”, press OK
(Typa ang Biller Code “05045")
Enter BILLER ACCOUNT NUMBER, press OK
(Typa ang imo nga Billing Number makita sa dalum sang imo resibo, kag pindota ang OK)
Once pay from is shown on the screen, press OK
(Kag pindota ang OK)
Select any SMART MONEY ACCOUNT from which you will debit the amount, press OK
(Pilion kung diin i-kwaon ang bayad sa SMART MONEY kag [pindota ang OK)
Enter amount, press OK
(Typa ang “Amount” sang imo nga balayran na makita sa imo resibo, kag pindota ang OK)
Confirm amount, press OK
(May ara ka mabaton nga “System Confirmation” para masiguro nga insakto ang imo nga gintype, kag pindota ang OK)
Enter W-PIN, press OK
(Typa ang imo nga PIN NUMBER or W-PI, kag pindota ang OK)
You will receive a text message confirming your payment transaction.
(May ara ka dayon mabaton nga text message nga nagapamatu-od nga nakabayad kasa imo nga CENECO Bill)

V. CENECO - Main Office (Gonzaga-Mabini Sts.)

Monday - Friday

Saturday

8:00AM - 5:00PM

8:00AM - 12:00NN

    CENECO - Sub-Offices (Bago, Silay, Talisay & Murcia)

Monday - Friday

Saturday

8:00AM - 5:00PM

8:00AM - 12:00NN

 

*These banks will only accept payment for NON-OVERDUE electric bills.
For more inquiries, please call CENECO at Tel. Nos. 435-3640 to 55 local 217, 220 and 221.



How to compute your Monthly Electric Consumption


VARIABLES:
A = Wattage
B = No. of Hours Used
C = No. of Days in a Month
D = Basic Rate of the Month()

FORMULA:
A x B x C / 1000 = "CONSUMPTION in kWHr Rate"

CONSUMPTION in kWHr x D = "CONSUMPTION in Peso Rate"


CENECO Billing Concern

SAMPLE BILL RATE: Php 8.00

QTY

DESCRIPTION

WATTAGE (A)

No. of Hours (B)

No. of Days (C)

kWHr

kWHr x Rate (D)

2

40W Flourescent Lamp

80

10

30

24

192

1

500W Electric Iron

500

5

4

10

80

1

30W LCD TV

30

12

25

9

72

43

344

TOTAL: Php 344.00

CONCLUSION:

"Based on the above procedure, the estimated consumption of the given appliances in one month time will be 43 kWHrs with a bill amount of 344.00 pesos."




For comments & suggestions, contact us at: prstaff@ceneco.com.ph